We are committed to processing your order as quickly as possible. However, as a small business, our processing time is 1-3 business days. This is the amount of time it takes us to pack and ship your order. While we strive to pack and ship your order in as little as one business day, it may take up to three business days to do so. Please note that processing time does not include the time in transit from our shop to your house.

Please keep in mind that we do not ship on Saturdays, and Sundays as we are closed on those days. If there is a delay in shipping your order, we will contact you as soon as possible.

Shipping Responsibilities:

While we make every effort to ensure that your package arrives in the estimated time frame, we cannot take responsibility if a package does not arrive on time. Please note that we will not reimburse shipping charges if your package does not arrive in the estimated time frame.

Phone Orders:

If you have any questions or would prefer to place your order over the phone, please call our store at +1 (225) 562-8570 or email us at support@landryscreamypralines.com. Our friendly staff will be happy to assist you with your order.

Shelf Life:

We take pride in providing our customers with the freshest candies possible. We recommend that you enjoy our candies within 2-3 weeks of receiving your order for the best taste experience.