We take great care in ensuring that every product is inspected and shipped with care. In the unlikely event that you receive a defective product, please contact us immediately upon receiving your package.
Landry’s Creamy Pralines does not offer refunds for any products purchased through our website. However, we may replace a product under certain circumstances, which will be handled on a case-by-case basis.
Please note that we are not responsible for packages that are returned as undeliverable, lost, or stolen, or for any damages caused by elements after delivery. We are not liable for any shipping delays due to weather, strike, mechanical failure, or circumstances beyond our control.
If you have any concerns or questions regarding our return policy, please contact us at +1 (225) 562-8570 or email us at support@landryscreamypralines.com. We will be happy to assist you in any way we can.